◎ To ensure the security of your credit card transaction, the registered lodger should match the registered lodger's information. Please provide your identification when you check in.
◎ Hotel will accept check-in after 15:00, check-out time is before 11:00 am.Residential passengers are required to provide their identification and hotel booking confirmation to check their registration.
◎ Hotel accepts passengers by credit card or cash for registration, our hotel does not accept AE American Express card.
◎ Individuals under 20 years of age are not allowed to stay alone. Those under 20 years of age must be accompanied by a legal representative. If necessary, the hotel may require consumers to produce identification documents.
◎ Pets are strictly prohibited in this hotel, except for guide dogs and hearing dogs.
◎ This hotel is non-smoking. Please cooperate. If you smoke in guest room, a special Cleaning Fee NT$5,000 shall be charged.
◎ Effective October 1, 2024, we will no longer provide disposable amenities such as combs, toothbrushes, toothpaste, cotton swabs, razors, dental floss, shower caps, and disposable slippers. To promote sustainability, we offer complimentary bath towels, hand towels, hairdryers, and refillable shampoo and shower gel. For additional amenities, please contact our front desk. Starting January 1, 2025, disposable amenities will no longer be provided free of charge.
Thank you for your understanding and cooperation. We sincerely remind you bring your own personal hygiene items.
◎ Please contact the Reservation Centre within 3 days from the date of check-in if there is any force majeure at the hotel location, traffic disruption due to earthquake or typhoon warning issued by the Central Meteorological Administration.
Booking hotline: +886-2-86665888
E-mail: service@platinumhotel.com.tw
Welcome to Platinum Hotel!